Our commitment to the NHS is built upon the establishment of our NHS shared service centre for health. This delivers transactional HR, recruitment and payroll services to approximately 61,000 Trust employees across the UK.
Our way of working is focused on meeting the needs of Trust employees. Our service delivery approach is predicated on delivery of lean consistent scalable services in a standardised manner, enabling us to provide value for money and a first class customer experience.
Our experience working with NHS Trusts has shown that differences in local terms and conditions, necessitates flexibility. We work closely with key stakeholders within Trusts to understand where differences lie and through the agreed governance procedure, accommodate these into our processes.
The pace of change in the NHS dictates your HR services must be future proofed. That’s why we embed a flexible capability into our solutions. Fluctuating demand levels are accommodated from both commercial and delivery perspectives. With upfront planning and modelling, we ensure workforce related challenges and risks are mitigated before the happen. Our dedicated QIPP team drive innovation and continuous improvement ensuring that our services remain best in class tackling the future HR challenges facing the NHS.