I have always found the HR advice line extremely helpful. They have always provided me with professional and useful advice regarding simple queries but also in relation to more complex enquiries. I have found it a very beneficial service alongside the named support of our HR advisors.
Headteacher - St. Elizabeth’s Catholic Primary School
As my departure from King Edwards approaches I wanted to write and formally thank you for all your support over my time as Head of the school.
I have the upmost respect for your professionalism. The school is very fortunate to have such a dedicated and knowledgeable professional supporting us as you.
Thank you so much for all the advise you have given and to listening to my thought processes over a number of issues.
I wish you all the best for the future and thank you.
The quality of HR service that we receive through CAPITA has once again been of the highest standard. Response time is rapid, colleagues are knowledgeable and some of the more challenging meetings heads can encounter are expertly guided by designated HR colleagues to ensure legal and professional responsibilities are effectively fulfilled. No question is too small for the team. This service provides excellent value for money.'
Vanessa Langley is Executive Headteacher for Arbourthorne and Gleadless Primary Schools
I can say that in the time I have been dealing with Capita as my payroll provider (8 years as Bursar) I can wholeheartedly say the service I have received has always been excellent and very professional.
I have always received timely, comprehensive and user friendly reports, which even my auditor has been impressed with. The advice and information Lorraine and her colleagues have provided in the past have been invaluable.
As you know, both Debra in the Infant School and myself have recently reviewed our payroll contracts. The result of this review is that we are staying with Capita, as in value for money and service they could not be bettered. The information we were provided with by you during the review process was very comprehensive and easy to compare against other companies.
We negotiated a bespoke contract with Capita HR to ensure that the service that we receive adequately meets our needs. We have been more than impressed with the efficiency and flexibility of the service provided. I wouldn’t hesitate to recommend a bespoke service to other Headteachers or service users
Dean Logan - Headteacher