Employee Welfare

Welcome back!

The start of a new year is an ideal time to take stock in a number of areas and one area which often gets overlooked is that of employee welfare.

The year ahead is likely to bring with it further challenges; some of these may be external such as Government priorities, Ofsted and budgets etc. which you have no control over. Alternatively your School / Academy may face other areas of challenge which are within your control e.g.:-

  • Your school may be considering converting to an Academy,
  • You may be facing falling rolls and having to consider a restructure or redundancy exercise,
  • You may have to manage conflict between staff members or high absence levels etc.

All of these issues, whether internal or external, can have a significant impact on employee wellbeing and welfare. As employee costs are likely to be the biggest single item of expenditure in your establishment it makes sense to ensure that employee welfare is a top priority and one area which has a significant impact on employee wellbeing and welfare is the culture which exists within an organisation.

Culture can be hard to define but it is present in every organisation and influences how things get done, it can affect levels of staff morale, absence, employee turnover and engagement all of which in turn can impact on students.

So what can you do?

  • Ensure your employees know what behaviours and attitudes you want them to display and lead by example.
  • Communicate expected standards of behaviour and attitude e.g. during induction and refer to them regularly e.g. during appraisals.
  • Encourage everyone to treat others as they would want to be treated.
  • Consider how engaged your employees are in the organisation, to achieving its goals and what you can do to increase engagement levels. Engagement and wellbeing levels are likely to be higher if employee relations are good.
  • Ensure people feel a sense of belonging; that they feel valued for their contribution and able to speak up when necessary.
  • Allow employees a degree of control over their work where possible.
  • Empower, support and train your employees, treat everyone fairly and consistently.
  • Encourage all employees to choose their attitude; there is always a choice about how to approach a task even if there is no choice in the actual task itself.
  • Make the workplace somewhere people enjoy working and make sure that good performance is acknowledged and recognised.
  • Support employees through periods of change, involve others to help you and work on managing emotions as well as managing the actual change.
  • Make sure that expectations are clear and that employees understand what is required.
  • Don’t put off those difficult conversations, if something needs to be dealt with, deal with it and move on for the sake of everyone’s wellbeing.
  • Consider providing your employees with access to an Employee Assistance Programme

Communicate, communicate & communicate again!

How can we help?  

Employee welfare links to a wide range of management soft skills & HR topics. We have a number of pre-planned training courses scheduled for delivery around the country, if however you are not able to find a course which meets the needs of your establishment we can work with you to develop some bespoke training to be delivered at a time to suit you. In addition we can provide onsite or remote support as required, attend consultation meetings or meetings with employees and / or their representatives, act as a sounding board for Senior Managers when dealing with employment issues or undertake project activity e.g. reviewing your HR policies, conducting investigations into issues such as grievances and misconduct or supporting with recruitment activity e.g. running assessment centres for senior roles etc.

If you would like more information on courses, please contact us by email at Training-Education@capita.co.uk or on 08712 307 899.

If you are already a customer and would like more information on these services and how we can assist you further, please contact your Client Relationship Manager.

If you would like more information on Capita’s services and you are not currently a customer, please contact us by email at Education.HRservices@capita.co.uk or on 0207 202 0537.