When we approach small businesses about payroll services from Capita they’re often surprised to find we offer the sameservice to them as to our national clients. Our specialist team based in Orpington focuses purely on small and medium sized businesses, offering a bespoke and personalised service.
With combined experience of more than 80 years in HR and payroll, the team helps small and medium businesses to interpret regulations, improve the service to employees and reduce payroll costs. We pride ourselves not only on answering your questions, but on anticipating the next one and answering that too!
Given the nature of our SMEs, we offer a flexible service from a small team that gets to know clients and their expectations from the outset. We have the ability to on-board new payrolls fast and to turn around queries in tight timescales. Our services cover every aspect of pay; we act as the sole touchpoint for all transactions including payslips, ad-hoc allowances and bonuses etc, for the entire employee lifecycle.